Keywords: Governance, digitalizzazione
Jemmal local government receives everyday a very important number of data and files with multiple entry and exit cannels and also complaints. With the demographic expansion in the municipal region, the data are voluminous and based on a manual organization when it comes to sorting files, processing, printing and archiving that often results in losing time, energy, money, and committing human errors. Since Jemmal local government plays a key role at the national level, it sights to satisfy its clients needs through the digitalization of its services and improve its quality. The solution is to digitalize municipal services at the local government and updating the old archives of the local government along with the implementation of a modern and digital archive so as to avoid losing the history of the local government of Jemmal that was created in 1921